TechOps Managed Services

Full stack managed services for the cloud-enabled business.

Cloud, on-premises or hybrid. User support through to mission-critical systems. We've got you covered.

Our next-gen TechOps Managed Services is driven by our customer-obsessed philosophy, with the goal of enabling customers to focus on their own business while we use our expertise to manage and maintain their IT environment. We often work in conjunction with internal IT teams, or we can provide end-to-end coverage: your choice.

We manage hybrid environments brilliantly, but few others can also manage next-gen, AWS-centric cloud-based environments like we can.


Whether for Managed AWS or end-to-end support, we'd love to talk about how we can work with you. To find out more about how Idea 11 can help, contact us today, or call on 1300 433 211.

Our methodology for customer-obsessed IT operations

We think executing well on a straight-forward methodology is at the heart of great IT operations. Technology is complex enough as it is: our simple methodology brings repeatable, quality results, with customer-centric service.


The methodology is simple, but the technology is not. We service our customers with cross-disciplined, customer-aligned squads to support and manage our customer's IT platforms to the level of quality and consistency they've grown to expect.

Comprehensive service

Our full-stack services cover everything from support through to strategy and cost optimisation.


We support both cloud-based and hybrid environments so that you can select what best suits your business. To find out more about how Idea 11 can help, contact us today, or call on 1300 433 211.

Certified and recognised by the best...



With 120+ AWS certifications, AWS is truly our thing


We're one of Australia's fastest growing companies