Articles

Idea 11 Blog

You can’t innovate while your house is on fire

By James Kahn / August 16, 2021

Email *dings* then *dings* again. Slack notifications come flying in. Your phone rings – there’s a problem. Sounds like it’s going to be a bad day. We’ve all had days like that. They’re a part of modern business life. But if too many days are like that – worse, if every…

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Products vs Projects – On software development in the enterprise

By James Kahn / August 9, 2021

When it comes to software, the pendulum is swinging back towards “build” in the build vs buy decision. Enterprise and government organisations alike that aren’t software companies are building software. They’re traditional organisations that are great at their core business, but that core business isn’t building software. It makes sense for…

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How to set up an Amazon Connect on-demand contact centre in 10 minutes

By Rian Brooks-Kane / July 2, 2020

Over the last few months, the world has changed dramatically. Next week, I will have been working from home for nearly a month due to social isolation requirements. The way people are working is changing and the ability to do your job from home could mean everything to either your internal…

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AWS Summit Online Australia & New Zealand: Recap

By Rian Brooks-Kane / May 21, 2020

While we were getting ready for AWS Summit 2020, the world changed dramatically for everyone and unfortunately resulted in the cancellation of all mass events, including the AWS Summit.

A month later, AWS announced that the AWS Summit will be streamed online as a virtual conference. If you were unable to attend the online summit, we’ve got you covered.

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5 Tips for Maintaining Effective Communication While Working from Home

By Caleb Johnson / March 26, 2020

With the outbreak of COVID-19, we’ve seen a major shift towards working from home throughout the world, and at Idea 11 – there’s no exception. Since the 16th of March 2020, all Idea 11 employees have been encouraged to work-from-home to promote the concept of social distancing and to support society’s…

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Update: Let’s fight COVID-19 together

By Sharmi Deb / March 19, 2020

As we monitor and learn more about the spread of Coronavirus in our communities, we want to be transparent about what we’re doing as a company to protect our customers and employees. Idea 11 has a well-documented and tested Business Continuity Plan and Pandemic Preparedness Plan to ensure minimal impact on…

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We’re one of the fastest in Australia, once again!

By Sharmi Deb / December 17, 2019

2019 has been an exciting year for us, a year packed with achievements, growth and a lot of happy customers. We are thrilled to be ending 2019 with a bang by winning not one, but two prestigious industry awards – Deloitte Fast 50 and CRN Fast 50. Now in its 19th…

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Idea 11 helps City of Gold Coast build Digital City Platform

By James Kahn / March 19, 2019

City of Gold Coast, Australia’s second largest local government, is becoming an active digital city.

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Idea 11 honoured in 2018 growth awards

By James Kahn / November 19, 2018

Idea 11 is honoured and humbled to again achieve industry recognition through placing in Australia-wide growth awards in 2018.

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Handling Application Settings in your DevOps Deployment Pipeline

By Mike Bentzen / September 28, 2018

Today we’ll look at handling application settings in build and deployment pipelines. An application normally has several settings that are stored outside of main application codebase. Database Connection strings, external SaaS API Keys, credentials are examples of settings and other environment specific settings will be stored in appsettings.json for a DotNetCore…

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Protecting content with CloudFront and the AWSSDK for .NET apps

By Mike Bentzen / September 28, 2018

Amazon CloudFront is a Global Content Distribution Network. Essentially, this is a global caching system that delivers your website and app content really fast and low latency to your end users. This is one of my favourite AWS services because you can increase the responsiveness, resiliency and scalability with minimal effort…

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Tuning apache2 with apache2buddy

By Kyle Hartigan / June 25, 2018

Apache and Nginx are two of the most popular web servers in the open source community. between them, they are responsible for serving over half of the traffic on the internet. Both services have Pros and Cons that need to be taken into account when working out which solution to implement.…

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Idea 11 is one of the first Palo Alto Networks Public Cloud Specialised Partners in Australia

By James Kahn / May 8, 2018

I’m pleased to announce that Idea 11 is one of the first Public Cloud Specialised partners for Palo Alto Networks in Australia, and the first in Queensland. Meeting the requirements of this designation demonstrates our commitment to delivering Palo Alto Networks solutions on the AWS platform, and we’re excited to share…

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Configuring Amazon WorkSpaces Registration Code Automatically

By Rian Brooks-Kane / February 23, 2018

Here at Idea 11 we work with our customers to deploy Amazon WorkSpaces. A lot of WorkSpaces. In an enterprise, one annoying aspect of the client is the Registration Code. This code is used to tell the WorkSpace client where to connect. Now obviously just telling the end users to enter this…

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Fast Company 2017

By James Kahn / February 5, 2018

What a year 2017 was. In addition to our AWS Rising Star Partner of the Year award, we were honoured to receive additional awards placings – the Australian Financial Review Fast 100, CRN Fast 50 and Deloitte APAC Fast 500. Each of these awards is measured differently, but all are based…

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Securely Deliver Applications with Amazon AppStream 2.0

By Ben Houghton / January 31, 2018

What is Amazon AppStream 2.0? Appstream 2.0 is Amazon Web Services’ latest fully managed service that allows anyone to securely stream windows applications directly to a compatible HTML5 web browser. Previously only available in limited regions world-wide, it’s now available for deployment in Sydney. What problems does AppStream solve? You’re a…

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How to set up AWS Cognito with federation to Office365

By Mike Bentzen / January 16, 2018

AWS Cognito is a fantastic product that handles everything to do with your app’s users, so you don’t have to. You don’t have to think about authentication, user profiles, user management, or ensuring that passwords are handled properly. AWS Cognito also handles federation with other systems. I was asked a question…

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Comprehending insights and what matters to your customers

By Mike Bentzen / December 4, 2017

It’s been an exciting time with a whole stack of new features coming out of the 2017 Amazon re:Invent conference. Today I thought I’d focus on one of the newly released Machine Learning services, which really excites me – Amazon Comprehend.  It’s a powerful tool to help facilitate your decisions and…

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Idea 11 opens new Technical Operations Centre

By Bianca Kahn / November 26, 2017

While our award winning TechOps team has been focussed on delivering dedicated support and expert advice to our customers, we have quietly outgrown the space in our current office.

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Giving Back: Idea 11 donates to Children’s Cancer Institute

By James Kahn / October 24, 2017

Every year over 950 Australian children and adolescents are diagnosed with cancer. Every week nearly three Australian children and adolescents die of cancer. We think this is a tragedy. Children’s Cancer Institute of Australia has made great strides in medical research and their aim is to put an end to childhood cancer.

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